Atunci cand ne referim la “Arctic”, “noi” sau “noua”, ne referim la Beko Romania S.A.

Suntem membru al Groupului Arçelik. Mai multe informatii referitoare la Groupul Arçelik se pot gasi pe website-ul Arçelik aici.

Daca aveti intrebari referitoare la operatiunile de pelucrare a companiei-mama, Arçelik A.S., puteti consulta Politica lor de confidentialitate aici.

Aceasta Nota de informare privind cookie-urile se refera la utilizarea website-ului nostru la www.arctic.ro si https://extragarantie.arctic.ro/inregistrare-extragarantie (”Site-ul”).

In Site-urile noastre, putem include link-uri catre website-uri terte, plug-in si aplicatii. Aceste website-uri terte pot utiliza cookie-uri sau tehnologii similare in conformitate cu Nota lor de informare privind cookie-urile. Pentru informatii referitoare la confidentialitate asociate website-urilor terte, va rugam sa consultati Notele lor de informare, dupa caz.

Un cookie este un fisier text de mici dimensiuni stocat pe dispozitivul dumneavoastra (de exemplu, calculator, smartphone sau alt dispozitiv electronic) atunci cand vizitati Site-ul nostru. Un fisier cookie este stocat pe browser-ul dumneavoastra si ne permite noua sau unei terte parti sa va recunoasca si sa reaminteasca detalii personalizate sau preferintele utilizatorului. Acestea ne ajuta sa cunoastem mai bine modul cum utilizati si accesati Site-ul nostru pentru a putea aduce imbunatatiri si a actualiza caracteristici.

Cookie-urile pot fi cookie-uri ”persistente” sau ”de sesiune”. Cookie-urile „persistente” raman pe dispozitivul dumneavoastra atunci cand sunteti offline, iar cookie-urile „de sesiune” sunt sterse imediat ce inchideti browser-ul web.

Utilizam cookie-uri pentru a ne ajuta sa cunoastem mai bine modul cum utilizati si accesati Site-ul nostru. Aceste cookie-uri ne permit sa numaram vizitele si sursele traficului astfel incat sa putem masura si imbunatati performanta Site-ului. Aceastea ne ajuta sa cunoastem paginile cele mai populare si cele mai putin populare si sa vedem miscarile vizitatorilor pe Site-uri.

Pentru informatii suplimentare cu privire la utilizarea cookie-urilor, inclusiv lista detaliata a informatiilor pe care noi si ceilalalti le putem colecta prin cookies, a se vedea Sectiunea de mai jos.

Cookie-urile pe care le stocam pe dispozitivul dumneavoastra fac parte din urmatoarele categorii:

1. Cookie-uri strict necesare. Aceste cookie-uri sunt necesare pentru a permite functionalitatea Site-ului si nu pot fi dezactivate. De obicei, acestea sunt activate numai ca raspuns la actiunile dumneavoastra cum ar fi cererea de servicii, setarea preferintelor de confidentialitate, conectarea sau completarea de fomulare. Puteti seta browser-ul dumneavoastra pentru a bloca sau a va alerta in legatura cu aceste cookie-uri, dar in acest caz anumite sectiuni ale Site-ului nu vor functiona in mod corespunzator. Aceste cookie-uri nu stocheaza nicio informatie prin care poate fi identificata persoana.
2. Cookie-uri functionale. Aceste cookie-uri permit Site-ului sa imbunatateasca functionalitatea si interactiunea personalizata. Aceastea pot fi setate de noi sau de furnizori de servicii terti ale caror servicii au fost incluse pe paginile noastre. Daca nu permiteti aceste cookie-uri, este posibil ca unele sau toate aceste servicii sa nu functioneze in mod corespunzator.
3. Cookie-uri de performanta. Aceste cookie-uri ne permit sa numaram vizitele si sursele de trafic pentru a putea masura si imbunatati performanta Site-ului nostru. Acestea ne ajuta sa stim ce pagini sunt mai populare sau mai putin polulare si ne ofera informatii cu privire la navigarea utilizatorilor in site. Toate informatiile colectate de aceste cookie-uri sunt agregate si astfel anonime. Daca nu permiteti aceste cookie-uri, nu vom sti cand ati vizitat Site-ul nostru si nu vom putea monitoriza performanta acestuia.
4. Cookie-uri de targetare. Aceste cookie-uri pot fi setate prin intermediul site-ului nostru de catre partenerii nostri de publicitate. Acestea pot fi utilizate de acele companii pentru a crea un profil al intereselor dumneavoastra si a va afisa reclame relevante pe alte site-uri. Aceastea nu stocheaza informatii personale, ci se bazeaza doar pe identificarea browser-ului dumneavoastra si a dispozitivului de internet. Daca nu permiteti aceste cookie-uri, veti primi publicitate mai putin targetata.

Toate cookie-urile descrise pana acum in Nota de informare sunt ”cookie-uri prima parte”, adica acestea sunt setate si controlate de noi. Ocazional, tertii pot seta cookie-uri pe Site-ul nostru pe care nu le controlam. Acestea se numesc ”cookie-uri terte parti”. Acest lucru apare acolo unde, de exemplu, am inclus continut incorporat pe anumite pagini ale Site-ului nostru. Atunci cand vizitati o pagina cu continut incorporat, furnizorul de servicii tert poate seta propriile cookie-uri pe browser-ul dumneavoastra.

Acest lucru se aplica daca optati pentru conectarea conturilor de social media prin apasarea unui click pe unul dintre butoanele de social media de pe Site-ul nostru, dupa cum puteti primi cookie-uri de catre aceste Website-uri.

Va rugam sa retineti ca nu controlam aceste cookie-uri si nu le putem accesa. Cookie-urile pot fi accesate doar de catre o parte care le-a setat initial. Ar trebui sa verificati website-urile terte pentru mai multe informatii referitoare la aceste cookie-uri. Am listat o parte din acesti furnizori mai jos si am inclus un link pentru Politicile lor de confidentialitate.

1. Google Analytics: Utilizam Google Analytics pentru analiza statistica. Google Analytics este un serviciu de analiza web furnizat de Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94034, SUA ("Google"). Pentru informatii suplimentare cu privire la dezactivarea acestor cookie-uri, a se vedea https://tools.google.com/dlpage/gaoptout?hl=de/ sau vizitati https://www.facebook.com/about/privacy pentru informatii generale referitoare la Google Analytics si politica lor de confidentialitate.
2. Cookie-uri social media: Aceste cookie-uri va permit partajarea continutului Website-ului pe platforme de social media (de exemplu, Facebook). Nu detinem control asupra acestor cookie-uri, intrucat acestea sunt setate de catre platformele social media. Pentru mai multe informatii referitoare la Politica de confidentialitate a Facebook, va rugam sa vizitati https://www.facebook.com/about/privacy
3. Hotjar: Utilizam Hotjar pentru a intelege mai bine nevoile utilizatorilor nostri si optimiza acest serviciu si experienta. Hotjar este un serviciu tehnologic care ne ajuta la o mai buna intelegere a experientei utilizatorilor (de exemplu, cat timp petrec pe ce pagini, ce link-uri aleg sa acceseze, ce utilizatori plac sau nu, etc.) si asta permite construirea si mentinerea serviciului nostru cu un feedback al utilizatorului. Pentru a permite informatii generale referitoare la Hotjar si Politica de confidentialiate, va rugam sa vizitati https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar
4. Reevoo: Reevoo este o platforma terta care ofera rating-uri ale produsului si review-uri scrise direct de utilizatori, care ne permit, la fel si clientilor obtinerea opiniilor celor care au cumparat deja produsele noastre. Puteti consulta Politica de confidentialitate Reevoo aici https://www.reevoo.com/pages/privacy_policy.

Puteti modifica setarile browser-ului dumneavoastra astfel incat cookie-urile sa nu fie acceptate. Puteti afla mai multe cu privire la modalitate de blocare a cookie-urilor prin vizitarea http://www.allaboutcookies.org/. Atentie, daca blocati total cookie-urile, multe website-uri nu vor functiona corect si o parte din functionalitatea pe Site-ul nostru nu va merge deloc.

Puteti gestiona cookie-urile dumneavoastra care sunt setate pe acest website pentru a accesa intreaga lista cookie prin apasarea unui click pe butoanele de mai jos:

Daca aveti intrebari referitoare la modul cum utilizam datele dumneavoastra cu caracter personal sau aceasta Nota de informare in general, va rugam sa ne contactati prin intermediul acestui Formular.

Aceasta versiune a fost actualizata ultima data la data de 18.04.2024.

Putem modifica din cand in cand aceasta Nota de informare si cand o vom face, va vom informa prin actualizarea acestei Sectiuni.

When we refer to “Arctic”, “we” or “us”, we are referring to Beko Romania SA.

We are also a member of the Arçelik Group. More information about the Arçelik Group can be found on Arçelik’s website here.

If you have questions about the processing operations of our parent company, Arçelik A.S., you can view their privacy policy here.

This cookie notice relates to your use of our websites at www.arctic.ro and https://extragarantie.arctic.ro/inregistrare-extragarantie (“the Sites”).

Throughout our Sites we may include links to third-party websites, plug-ins, and applications. These other third-party websites may also use cookies or similar technologies in accordance with their own separate cookie notices. For privacy information relating to these other third-party websites, please consult their cookie notices as appropriate.

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone, or other electronic device) when you use our Sites. A cookie file is stored in your web browser and allows us or a third-party to recognise you and remember things like your personalised details or user preferences. They also help us learn more about how you use and access our Sites so that we can make improvements and update features.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use cookies to help us learn more about how you use and access our Sites. These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the Sites.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

The cookies we place on your device fall into the following categories:

1. Strictly necessary cookies. These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will not then work. These cookies do not store any personally identifiable information.
2. Functional cookies. These cookies enable the Sites to provide enhanced functionality and personalisation. They may be set by us or by third party service providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
3. Performance cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most or least popular and see how visitors move around the Sites. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Sites and will not be able to monitor their performance.
4. Targeting cookies. These cookies may be set through our Sites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

All of the cookies described so far in this cookie notice are “first party cookies”, which means they are set and controlled by us. Occasionally, third parties may set cookies on our Sites which we do not control. These are called “third party cookies”. This will happen where, for example, we have included embedded content on some pages of our Sites. When you visit a page with embedded content, the third-party service provider may set its own cookies on your web browser.

This also applies if you choose to connect with our social media accounts by clicking on one of the social media buttons on our Sites, as you may be sent cookies by these websites.

Please note that we do not control these cookies and cannot access them. Cookies can only be accessed by the party who originally set them. You should therefore check the third-party websites for more information about these cookies. We have listed some of these providers below and included a link to their privacy policies:

1. Google Analytics: We use Google Analytics for statistical analysis. Google Analytics is a web analytics service provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94034, USA ("Google"). For information about how to deactivate these cookies please see https://tools.google.com/dlpage/gaoptout?hl=de/ or visit https://www.facebook.com/about/privac to get general information about Google Analytics and its privacy policy.
2. Social media cookies: These cookies allow you to share Website content with social media platforms (e.g., Facebook). We have no control over these cookies as they are set by the social media platforms themselves. For more information about Facebooks privacy policy please visit https://www.facebook.com/about/privacy
3. Hotjar: We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. In order too get general information about Hotjar and its privacy policy please visit https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar">https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar
4. Reevoo: Reevoo is a 3rd party platform that offers product ratings and reviews written directly by customers, allowing us and our customers to hear the opinions of those who already bought our products. You can have a look at Reevoo’s privacy policy here https://www.reevoo.com/pages/privacy_policy.

You can change your browser settings anytime so that cookies are not accepted. You can learn more about how to block cookies by visiting http://www.allaboutcookies.org/. Please note that if you block cookies completely, many websites will not work properly and some functionality on our Sites will not work at all.

You can manage your cookies that are set by this website and access the whole cookie list by clicking on the buttons below:

If you have any questions about how we use your personal data or this notice in general, please contact us using this form.

This version was last updated on 18.04.2024.

We may change this cookie notice from time to time and when we do, we will inform you by updating this section.